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OHQ's documents are adequate evidence of a cost that is payable unless they are revealed to be incorrect. Client will use its reasonable endeavours to notify OHQ of any type of billing dispute within fourteen (14) days of invoice of an invoice, following the procedure described in Section 15. If Client disagreements a billing, the billing has to proceed to be paid on time nevertheless OHQ will certainly attribute or refund Consumer if it is later on sensibly identified by OHQ or according to the conflict resolution procedure described in Area 15 that the invoice was inaccurate and the Customer is qualified to a credit history or refund.
Such modifications might include, without constraint, adjustments for the Registration Charges or Usage Charges for OHQ Paid Providers, changes to the usage allowances included in the Prices Strategies, and discontinuation of Pricing Plans. (a) Each such modification will certainly take effect after affordable breakthrough written notice is offered to Customer (for example, by being published to the OHQ Site), except that any such modification that impacts a Selected Paid Service will relate to Customer starting at the commencement of a Paid Solution Term beginning no less than thirty (30) days from the day which OHQ offers notification of such revision to Consumer based on Area 16.8.
If Consumer does not end its use of any type of affected Selected Paid Solution before the effective day of such modification, Consumer will be deemed to have actually accepted such alteration with respect to such Selected Paid Service. (b) If a Prices Plan chosen by Consumer is terminated, OHQ will provide Client with practical development notification of no less than thirty (30) days and Customer will certainly be offered the choice of picking a brand-new Pricing Strategy from then-current rates strategies provided by OHQ.
For avoidance of doubt, this paragraph does not put on modifications to the Price Checklist, which are resolved in Area 7 (virtual telephone receptionist).1. Consumer represents that all info offered by Customer and its callers to OHQ (consisting of, without constraint, all get in touch with info and details concerning Client's Charge card) is accurate, current and full at the time it is provided to OHQ
Customer needs to in all times abide by all regulations, regulations, criteria and codes relevant about its use OHQ Offerings and the Client's supply of its product and services to its callers. Consumer will not make use of any OHQ Offerings to take part in, or to encourage or aid others to take part in, any kind of unlawful or deceitful tasks.
If a brand-new Paid Service Term starts earlier than three (3) days after such e-mail is sent out, Consumer will sustain the suitable Subscription Fee for the new Paid Solution Term (the ""). The reliable date of such termination will certainly be either (i) the Asked For Discontinuation Date, or should Client not specify an Asked for Termination Day, (ii) the last day of the Last Paid Service Term.
Where Customer ends according to this Area 10.1(b): (i). The Subscription Costs that have actually been pre-paid will certainly be preserved and the OHQ Offerings offered to Customer up until the last day of the Final Paid Solution Term (based on reinstatement fees under provision 10.3(e)) and the unused equilibrium of the Prepaid Usage Credit history will certainly be preserved by OHQ for future use by Consumer if Consumer chooses to re-instate or otherwise re-commence the OHQ Service according to Area 10.3(e); or (ii).
(b) Following termination of any type of OHQ Solution, OHQ will certainly not be accountable in any means for responding to telephone calls, taking or delivering messages, or performing any various other tasks in link with such OHQ Solution. (c) Upon discontinuation of all OHQ Services, OHQ may end Customer's Account and Client's accessibility to the Account.
(e) Following discontinuation of any type of OHQ Providers, OHQ will certainly have no responsibility to reinstate or otherwise recommence such OHQ Providers. If OHQ elects (in its discernment) to restore or otherwise recommence an ended OHQ Providers, OHQ may require that Consumer pay a reinstatement fee of $30 (to cover OHQ's practical prices in processing the reinstatement) Details accumulated by OHQ from Customer and its customers may be utilized, revealed and shared by OHQ based on OHQ's privacy policy as readily available on the OHQ Internet Site ("") and as might be changed every so often.
The Controller thus designates the Cpu with respect to processing activities undertaken in the training course of the stipulation of receptionist solutions. OHQ and Customer recognize and agree that the Cpu goes through the adhering to commitments: The Processor shall abide by the pertinent Information Defense Rules and need to: (a) just act on the written instructions of the Controller and guarantee those acting under their authority do the same; (b) ensure that people refining the information undergo a task of confidence; (c) use its finest endeavours to guard and secure all personal data from unsanctioned or illegal processing, including (yet not limited to) unintended loss, damage or damage; (d) make sure that all handling meets the demands of the GDPR and relevant Information Protection Legislation; (e) ensure that where a Sub-Processor is utilized, they: only engage a Sub-Processor with the prior permission of the Controller; notify the Controller of any desired adjustments concerning Sub-Processors; they execute a written agreement including the exact same data security commitments as established out in these Terms; comprehend that any failure on the component of the Sub-processor to follow the Data Protection Rule, the Cpu continues to be totally reliant the Controller for the performance of the Sub-Processor's obligations; and aid the Controller in providing subject access and permitting information based on exercise their civil liberties under the Information Protection Laws.
The Controller will execute adequate and proper onboarding and due diligence look for all Cpus, with a complete assessment of the compulsory Information Defense Legislation needs. The Controller will verify that the Processor has sufficient and recorded processes for information violations, information retention and information transfers in area. The Controller shall get proof from the Cpu as to the: (a) confirmation and integrity of the employees utilized by the Processor; (b) any type of certificates, certifications and plans as referred to in the onboarding procedure; (c) technological and operational steps made use of in guarding the Personal Data; and (d) treatments in position for permitting data subjects to exercise their civil liberties, including (yet not limited to), subject accessibility demands, erasure & correction procedures and restriction of handling measures.
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