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OHQ's documents are adequate proof of a cost that is payable unless they are revealed to be wrong. Client will utilize its sensible efforts to inform OHQ of any type of billing dispute within fourteen (14) days of receipt of an invoice, adhering to the process detailed in Section 15. If Client disputes an invoice, the billing should remain to be paid in a timely manner however OHQ will attribute or reimburse Customer if it is later fairly figured out by OHQ or pursuant to the conflict resolution process outlined in Area 15 that the invoice was inaccurate and the Customer is entitled to a credit history or refund.

Such modifications might include, without constraint, adjustments for the Membership Costs or Usage Costs for OHQ Paid Providers, changes to the use allocations consisted of in the Rates Plans, and discontinuation of Prices Plans. (a) Each such alteration will certainly work after sensible advancement created notification is provided to Client (as an example, by being published to the OHQ Site), other than that any such revision that affects a Selected Paid Solution will use to Consumer starting at the beginning of a Paid Solution Term starting no much less than thirty (30) days from the day which OHQ offers notice of such revision to Consumer based on Area 16.8.

If Consumer does not end its use any damaged Selected Paid Solution prior to the effective day of such revision, Client will certainly be considered to have accepted such modification with respect to such Selected Paid Service. (b) If a Rates Strategy chosen by Customer is discontinued, OHQ will offer Client with sensible advancement notification of no much less than thirty (30) days and Customer will be offered the option of picking a new Prices Plan from then-current rates strategies provided by OHQ.

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For evasion of question, this paragraph does not use to adjustments to the Catalog, which are resolved in Area 7 (virtual receptionists).1. Consumer stands for that all information given by Client and its callers to OHQ (consisting of, without constraint, all contact info and info pertaining to Customer's Charge card) is accurate, updated and full at the time it is offered to OHQ

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Client needs to at all times follow all laws, guidelines, standards and codes suitable about its use OHQ Offerings and the Client's supply of its product and services to its customers. Client will not utilize any type of OHQ Offerings to involve in, or to motivate or help others to involve in, any type of prohibited or deceitful activities.

If a brand-new Paid Service Term begins earlier than three (3) days after such email is sent, Customer will sustain the suitable Registration Charge for the new Paid Service Term (the ""). The reliable date of such discontinuation will certainly be either (i) the Asked For Discontinuation Day, or should Consumer not specify a Requested Termination Date, (ii) the last day of the Final Paid Service Term.

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Where Customer ends pursuant to this Area 10.1(b): (i). The Subscription Costs that have been pre-paid will be retained and the OHQ Offerings available to Client up until the last day of the Final Paid Service Term (based on reinstatement fees under condition 10.3(e)) and the unused equilibrium of the Prepaid Usage Credit score will certainly be retained by OHQ for future usage by Client if Consumer decides to re-instate or otherwise re-commence the OHQ Service according to Section 10.3(e); or (ii).

(b) Complying with termination of any kind of OHQ Service, OHQ will not be responsible in any type of method for addressing telephone calls, taking or delivering messages, or doing any kind of other tasks in link with such OHQ Service. (c) Upon discontinuation of all OHQ Solutions, OHQ may end Customer's Account and Consumer's accessibility to the Account.

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(e) Following discontinuation of any OHQ Services, OHQ will have no obligation to renew or otherwise recommence such OHQ Providers. If OHQ elects (in its discernment) to reinstate or otherwise recommence a terminated OHQ Services, OHQ may need that Client pay a reinstatement fee of $30 (to cover OHQ's practical expenses in processing the reinstatement) Info accumulated by OHQ from Consumer and its callers may be utilized, divulged and shared by OHQ according to OHQ's privacy plan as readily available on the OHQ Internet Site ("") and as may be amended every so often.

The Controller hereby assigns the Cpu with respect to processing activities embarked on in the course of the arrangement of assistant services. OHQ and Customer acknowledge and agree that the Processor undergoes the adhering to commitments: The Cpu will conform with the appropriate Information Security Regulations and need to: (a) only act upon the created guidelines of the Controller and make sure those acting under their authority do the same; (b) guarantee that individuals refining the information go through a responsibility of self-confidence; (c) utilize its ideal endeavours to guard and safeguard all individual information from unauthorised or unlawful processing, consisting of (yet not restricted to) accidental loss, destruction or damages; (d) make certain that all processing satisfies the needs of the GDPR and related Data Security Laws; (e) ensure that where a Sub-Processor is made use of, they: just engage a Sub-Processor with the prior permission of the Controller; notify the Controller of any kind of intended modifications worrying Sub-Processors; they apply a created agreement containing the very same information security responsibilities as set out in these Terms; comprehend that any type of failing for the Sub-processor to adhere to the Data Security Rule, the Cpu continues to be completely accountable to the Controller for the performance of the Sub-Processor's obligations; and help the Controller in offering subject gain access to and allowing data based on exercise their civil liberties under the Information Security Regulations.

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The Controller will accomplish adequate and ideal onboarding and due diligence look for all Cpus, with a complete analysis of the compulsory Data Protection Law requirements. The Controller shall confirm that the Processor has adequate and documented processes for data violations, data retention and data transfers in position. The Controller shall obtain evidence from the Processor as to the: (a) confirmation and integrity of the workers used by the Cpu; (b) any type of certificates, certifications and policies as referred to in the onboarding process; (c) technical and functional procedures made use of in safeguarding the Personal Data; and (d) treatments in area for permitting data based on exercise their rights, consisting of (however not limited to), subject accessibility requests, erasure & correction treatments and restriction of handling measures.